Last updated: 2 November 2026
These terms govern the use of extremeit.eu and, unless a signed agreement provides otherwise, the services of Extreme IT d.o.o., Zagrebačka avenija 106, 10000 Zagreb, Croatia ("Extreme IT", "we").
1. Website
The content of this website is provided for information. We keep it accurate but do not guarantee that every detail is current. Content, code and design are protected by copyright; you may link to the site and quote short excerpts with attribution.
2. Offers and contracts
Offers are valid for thirty days unless stated otherwise. A contract comes into effect when you accept an offer in writing, by e-mail, or by paying the agreed deposit, or when we both sign a separate agreement. Where a master services agreement or statement of work exists, it takes precedence over these terms.
3. Delivery and acceptance
We deliver in milestones agreed in the scope. You review each delivery within five business days; if we hear nothing in that time, the delivery counts as accepted. Changes to the agreed scope are quoted separately before we start on them. Timelines depend on timely input from you; delays on your side extend ours by the same period.
4. Prices and payment
Prices are in EUR or USD as agreed and exclude VAT. Reverse charge applies to EU VAT-registered clients. Fixed-scope projects are usually invoiced fifty percent on start and fifty percent on acceptance, or in milestones for larger work. Dedicated engineers and care plans are invoiced monthly in advance. Invoices are due in fifteen days unless agreed otherwise; late payment accrues statutory interest and may pause work.
5. Intellectual property
On full payment you own the code, designs and documentation we created for you. We keep the rights to our pre-existing platform modules, libraries and tools and grant you a perpetual, non-exclusive licence to use them within your product. We may name you as a client and describe the work in general terms unless you ask us not to.
6. Confidentiality and data protection
Everything we learn about your business stays confidential, during the contract and after it. We sign non-disclosure agreements on request and data processing agreements whenever we process personal data on your behalf. Our privacy policy describes how we handle personal data.
7. Hosting and care plans
Care plans and hosting run for the agreed period and renew automatically unless cancelled in writing with thirty days notice. Planned maintenance is announced in advance where possible. Response times are those stated in the plan; they are not a guarantee of resolution time.
8. Security testing
We perform security testing only within a written scope and authorisation signed by the owner of the systems tested. Findings are confidential and delivered only to the people you name.
9. Liability
We are liable for damage we cause intentionally or by gross negligence. In all other cases our liability per contract is limited to the fees paid for the service concerned in the twelve months before the event. We are not liable for indirect damage, lost profit, or damage caused by content, data or third-party systems you provide.
10. Termination
Either party may end an ongoing engagement with thirty days written notice. We may suspend work if invoices remain unpaid fifteen days after a written reminder. On termination you pay for work done to date and receive everything you have paid for.
11. Law and disputes
Croatian law applies. We try to resolve disagreements by talking first; failing that, the competent court in Zagreb has jurisdiction. Mandatory consumer protection rules of your country remain unaffected.
12. Contact
Extreme IT d.o.o., Zagrebačka avenija 106, 10000 Zagreb, Croatia. info@extremeit.hr, +385 1 2409 072.